Booking Terms & Conditions

​​Last Updated: 23 February 2025​

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1. Introduction

Carbis Bay Lodge is available for booking exclusively through Cottages.com, a third-party holiday letting agent. By making a booking, you agree to the terms and conditions set by Cottages.com, alongside the information provided below, which outlines key details about your stay.
 

2. Booking Process

All reservations must be made through Cottages.com. We do not accept direct bookings.

Availability, pricing, and payment terms are managed by Cottages.com.

A booking is only confirmed once you have received a booking confirmation from Cottages.com.

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3. Payments & Cancellations

All payments and deposits are handled securely via Cottages.com.

Cancellation policies are determined by Cottages.com and should be reviewed at the time of booking.

Refunds, if applicable, are processed according to Cottages.com’s terms and conditions.

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4. Check-in & Check-out

Check-in time: 16:00

Check-out time: 10:00

Further details regarding key collection will be provided by Cottages.com before arrival.

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5. Guest Responsibilities

Guests must comply with property rules and policies outlined in the booking confirmation.

The property must be left in a clean and tidy condition upon departure.

Any damages or issues should be reported immediately. Responsibility for damage and repair costs may be determined by Cottages.com’s policies.

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6. Pets Policy

Pets are welcome, subject to the pet policy outlined by Cottages.com.

Guests are responsible for ensuring pets do not cause damage or disturbance.

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7. Liability & Disclaimers

Carbis Bay Lodge is not responsible for any loss, injury, or damage incurred during your stay.

As all bookings are managed by Cottages.com, any disputes regarding payments, cancellations, or terms must be directed to them.

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8. Amendments & Contact Information

These terms may be updated periodically. The latest version will always be available on our website.

By booking Carbis Bay Lodge through Cottages.com, you acknowledge and accept these terms. We look forward to welcoming you!

If you have any questions about this Cookie Policy, please contact us:  
**Email: info@carbisbaylodge.co.uk
Website: www.carbisbaylodge.co.uk ​

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